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For parents

Questions to ask a coach before the first session

Ask about qualifications, insurance, group size, venue, what the first month will cover, and how payment works — and pay as much attention to how readily they answer as to what they say.

By the Yalla Ace-it team ·

The six that matter most

  1. What qualifications do you hold, and how long have you worked with this age group?
  2. Are you insured, and what happens if there is an injury during a session?
  3. How many people are in a session, and is another adult present?
  4. What will we work on in the first month, and how will I know it is working?
  5. Where exactly do sessions happen, and what should we bring?
  6. What is the price, and how and when do you want to be paid?

What a good answer sounds like

Specific, unhurried, and comfortable with follow-up questions. A professional who has answered these many times will have a clear reply ready and will often volunteer the thing you forgot to ask.

Vagueness about qualifications or insurance is the one answer worth treating as disqualifying. Everything else is a judgement call; those two are verifiable facts that a professional either has or does not.

Questions specific to each service

For a physiotherapist, ask what their assessment is, what the likely timeline looks like, and what would make them refer you to a doctor or for a scan. For a mental performance coach, ask what stays private between them and your child and what gets shared with you. For a nutritionist working with a young athlete, ask how the plan supports growth rather than restricting it.

Ask about money before the session, not at the venue

On Yalla Ace-it, payment is arranged directly between you and the professional — we take no commission and hold no money — so the amount and the method are between you two. Settle both on the confirmation call. Arriving at a session with different assumptions about price is the most avoidable friction there is.