No accounts for under-18s
Registration requires you to be 18 or older. A child is not a user here; they are a record on their parent’s account, added so that the professional knows who is attending the session and how old they are.
This is deliberate. A child with a login is a child who can be contacted, and there is no version of this platform where that is worth the risk.
What we store about a child, and why
- First name and last name — so the professional knows who is arriving, and so the right child is on the right booking when a parent has more than one.
- Date of birth — because age changes what a session should contain. A coach working with a nine-year-old is doing a different job than with a sixteen-year-old, and a physiotherapist needs to know they are treating a growing athlete.
- An optional second phone number — a parent may add one so there is a reachable adult if the first number does not answer on the day.
What we do not store
No photograph of a child. No school. No home address. No medical record. No notes about a child beyond what a parent chooses to write in a booking note. We do not ask for any of it because we do not need any of it to introduce you to a coach.
Who can see a child’s record
The parent or guardian who added them, and our admin team, who need it to confirm a booking. Nobody else — not other users, not the public, not search engines. A child’s record is not part of any public page and is not included in anything we publish.
This is enforced in the database rather than only in the app, and we verify it against the live site by asking the production database for children’s records as an anonymous stranger and confirming it returns nothing.
What the professional is told
The professional you book is told the child’s name and age and whatever note you wrote for them, because that is what they need to plan the session. They are not given your other children, your booking history, or anything else on your account.
What we do not do — and what stays with you
We are not present at sessions. We do not supervise them, we do not employ the professionals, and we do not run any venue. We also do not currently run criminal-record checks (فيش وتشبيه) or formal background screening on the people listed here, and we say so plainly on our page about how we choose coaches.
So the checks that protect your child are yours to make: meet the professional before you commit, attend the first session, ask about qualifications and insurance, and never let a first session happen with your child alone with someone new. Our guides set out what to ask.
Deleting a child’s record
Email info@yallaaceit.com and we will remove a child’s record within 30 days. Deleting your own account removes your children’s records with it. You do not need to give a reason.
Reporting a concern
If something about a professional’s conduct worries you, email safeguarding@yallaaceit.com. That address exists only for this and is read by a person. Tell us what happened and we will look into it, including removing someone from the directory.
We are a small team reading email — we are not an emergency service and we cannot respond instantly. If a child is in immediate danger, call the police on 122. For child protection advice and support in Egypt, the National Council for Childhood and Motherhood Child Helpline is 16000, available 24 hours and also on WhatsApp.